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Whether you’re a patient, referrer or professional partner, our team is here to help. Get in touch to discuss your needs, ask a question, or arrange a consultation.
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Have a question or want to discuss a referral?
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FAQs
Got questions? We’ve gathered the most common ones here, along with simple, helpful answers to guide you through.
Do you provide free NHS care?
What is the cost for an assessment, new limb, or other treatment?
As all care is bespoke, and crafted to the personal needs of the patient we cannot provide costs without first completing an assessment.
Orthotics assessments are £95, whilst Prosthetic Assessments are free of charge. If you would like to discuss costs based on your personal needs then please contact us.
Can my NHS limb, or limb purchased from another provider be adapted by Proactive?
Unfortunately we cannot adapt or repair NHS limbs, however if you would like to explore purchasing a new limb privately, please contact us.
However, we can adapt or repair limbs that you have purchased privately, so please do get in touch.
I live outside of the UK, can I be treated virtually and have products posted to me?
Unfortunately not, as all items are either bespoke or prescribed we would need to assess you in person. However, we do offer condensed care, so you can stay locally and we will assess, prescribe, manufacture, and fit your device over consecutive days. The number of days required would be dependent on your specific needs.
I live outside of the UK, can you support my VISA application so I get be treated in your clinic?
How long is an assessment & how long would it be before I receive my device?
Assessments are usually approximately 1-2 hours depending on how complex your needs are.
After an assessment we provide a summary of our recommendations for your specific needs, which will also set out time scales for the various treatments and appointments required, contact us to discuss your needs in detail.
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Whether you’re a patient, referrer or professional partner, our team is here to help.
