In light of the government announcement of a national lockdown commencing on Tuesday 5th January 2021 the Team at ProActive Prosthetics would like to re-assure patients and clients that we are still here to help you during this difficult time. Our clinic will remain open and we will continue to provide our services with all the safety measures we have already put in place. These are detailed below.
Any patients who do not wish to come to our clinic during this lockdown period may contact us to re-arrange their appointment for a later date. We will also offer support by phone or video meetings where appropriate.
ProActive Prosthetics have carried out a risk assessment of the measures to be taken for the protection of patients and staff during the Covid-19 pandemic and have put the following procedures in place. These procedures will be reviewed and updated in accordance with Government and WHO advice.
Our Clinic Administrator will call patients the day before their appointment and ask if they or anyone in their household has any symptoms. If they have, the appointment will be rescheduled 2 weeks ahead.
No patient that is showing symptoms or is suspected of having Covid-19 will be allowed to enter the clinic.
Staff will occupy separate offices and maintain a distance 2m from each other and from and between between patients except where necessary for clinical procedures.
In line with Government advice, staff are required to work from home if possible and to stay at home if they or one of their household are not well. All staff have technical facilities in place to allow access to records and provide support from home as required.
If you think a video link would be useful and you wish to do this via a mobile device it would be helpful if you downloaded the Microsoft Teams app on your device using this link:
Please contact us using the details below to arrange appropriate assistance.
Tel: 01252 702500
If you have an appointment at ProActive and you are not well, we respectfully request that you contact us to re-arrange it.
You can keep up to date by checking this page or via our social media posts.