Covid-19 Precautionary Measures from 24th February 2022

Following the changes announced by the government on England to come into effect on 24th February 2022, we have carried out a risk assessment of the situation at our clinic and decided in the interests of our patients, visitors and team that we will continue with some precautionary procedures, as detailed below.

These procedures will be reviewed regularly and updated in accordance with Government and WHO advice.

Patients suspected of having or testing positive for Covid-19

No patient or visitor who is showing symptoms, is suspected of having, or has tested positve for Covid-19 will be allowed to enter the clinic.

Face Masks

We will no longer require patients, visitors or our staff to wear masks whilst they are in the clinic although any person who wishes to do so may wear a mask or request their treating professional to do so.

Cleaning and Protection

We will maintain high standards of cleaning to protect against the transmission of disease.

  • If a patient feels they would like additional precautions to be taken we will do our best to accommodate their needs including ensuring the wearing of masks and taking them directly to their treatment room on arrival.
  • Clinic Rooms will be cleaned before and after each patient treatment.
  • Particular attention will be paid to surfaces handles and bars that patients come into contact with.
  • The main reception area will be cleaned regularly, paying particular attention to door handles and surfaces that staff and patients come into contact with.
  • Toilets and wash areas will be cleaned regularly after use.
  • Patients will be advised to wash their hands or use hand sanitiser on arrival.
  • Clinicians will wash their hands before and after each patient contact.
  • On request facemasks and other appropriate protection will be worn by clinicians during appointments with patients.
  • All staff have received 2 COVID vaccinations and most have received a booster.

If you think a video link would be useful and you wish to do this via a mobile device it would be helpful if you downloaded the Microsoft Teams app on your device using this link:

Microsoft Teams App

Please contact us using the details below to arrange appropriate assistance.

Tel: 01252 702500

If you have an appointment at ProActive and you are not well, we respectfully request that you contact us to re-arrange it.

You can keep up to date by checking this page or via our social media posts.